Orders are generally processed within 2–3 business days. Estimated delivery after dispatch is 20–45 calendar days. Carrier, customs, and other transit delays may affect the estimate.
When is standard shipping free?
Standard shipping is free when the merchandise subtotal is greater than US$30. Any shipping charge for orders of US$30 or less is shown at checkout before payment.
When will I receive a refund?
After an authorized return is received and approved, we normally issue the refund to the original payment method within 3–7 business days. Your bank or payment provider may need additional time to post the credit.
How can I request tracking or report a missing package?
Email musicrispud@outlook.com with your order number to request available tracking details. If the carrier confirms the package is lost, we will arrange a replacement or refund at no additional cost, subject to availability and applicable law.
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